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Fresh Mobile and Mobile World customers
What to do if you're a Fresh Mobile or Mobile World customer and you've been contacted recently about changing to Talkmobile.
What happens when I buy online?
Everything you need to know about buying something on our website.
Returns and exchanges
When you can swap something or get a refund, and how to do it.
How can I keep my number when I get a new phone?
If you're changing network, you need to contact your current service provider and ask them for a PAC (Porting Authorisation Code).
Terms and conditions
All the small print, in a size you can read it.
How do I get my product repaired?
Bring it into a Carphone Warehouse store (for some products it's quicker to go straight to the manufacturer).
RT @T_macabre: E72 in the house. large up carphone warehouse- top service --- Thanks Chris, pleased to hear we helped
about 9 hours ago
If your phone's battery life isn't what it should be, try our tips for making it last longer http://is.gd/acR5R
about 12 hours ago
RT @thedwarfer: great day in cardiff yesterday steph got her phone fixed for free - thankyou carphone warehouse --- Always pleased to help!
about 13 hours ago
To send us feedback about our help site, just click 'Tell us how we can make this better' on the right hand side of most help pages
3:45 PM Wed Mar 10th
Useful links
How to contact us
You can call, email, tweet or write to us.
My account
Log in to your online billing account or register for a new one.
Where's my order?
Find out where your order is with our online tracker.
Getting started
Great to have you on board. Here's everything you need to get started.
I want to set up picture messaging or internet on my phone
Get the settings you need sent straight to your phone by a free text message.
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- © Best Buy Europe Distributions Limited 2009
