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Returns and exchanges

Something not quite right? Let's see how we can help...

Mobile Phone Repairs

Bring it into a Carphone Warehouse store (for some products it's quicker to go straight to the manufacturer).

Trade in your item for money

Trade in online, over the phone or in store.

All about deliveries

Whatever your delivery question, here's the answer.

Keep your number

If you're changing network, you need to contact your current service provider and ask them for a PAC (Porting Authorisation Code).

Transferring your contacts

We've got simple steps for making this as painless as possible.