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What would you like help with?
Forgotten which plan you're on? We'll point you in the right direction.
If you're changing network, you need to contact your current service provider and ask them for a PAC (Porting Authorisation Code).
Want to amend the minutes, texts and data in your monthly allowance, or wondering how upgrading to a different tariff works? This page can has the answers.
Everyone, no matter what network you're currently on.
When you're eligible to upgrade is dependent on your network.
What is it and how does it work?
It depends on your network, when you last upgraded and your star sign (ok, not your star sign). But we can upgrade everyone!