Which tariff am I on?

Forgotten which plan you're on? We'll point you in the right direction.

Keep your number

If you're changing network, you need to contact your current service provider and ask them for a PAC (Porting Authorisation Code).

I want to change my tariff

Want to amend the minutes, texts and data in your monthly allowance, or wondering how upgrading to a different tariff works? This page can has the answers.

Who can upgrade through Carphone Warehouse?

Everyone, no matter what network you're currently on.

SIM only upgrade terms

When you're eligible to upgrade is dependent on your network.

Pay as you go upgrade price match

What is it and how does it work?

When can I upgrade?

It depends on your network, when you last upgraded and your star sign (ok, not your star sign). But we can upgrade everyone!