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What's my balance?

Your network's got your balance, we'll show you where.


I want to change my tariff

Want to amend the minutes, texts and data in your monthly allowance, or wondering how upgrading to a different tariff works? This page can has the answers.


There's something wrong on my bill

Whether it's a charge you don't think should be there or something doesn't make sense to you, this page will help.


How can I get a copy of my bill?

You need to talk to the people who send you your bill. Luckily, we've got their details.


How do I cancel my contract?

If you're thinking of cancelling your contract, here's everything you need to know.


I've lost or forgotten my online billing password

This page is for Talkmobile customers who get their bill from us. If you're billed by someone else, please contact your network for more help.


Signing up for online billing

This page is for Talkmobile customers who get their bill from us. If you're billed by someone else, please contact your network for more help.


I pay by direct debit and want to make an additional bill payment

This can be done at any time, just let your network know.


Changing your personal details

To change details on your account, like your address or banking information, you'll need to contact your network directly.


Pay as you go top-ups?

If you have a Pay as you go phone you need to buy airtime credit or 'top-up' before you can make any calls or texts.


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Dixons Carphone PLC 2015