Buying advice results
What would you like help with?
You need to be 18 to get a contract. But don't worry - there are still lots of options if you're not 18 yet.
Forgotten which plan you're on? We'll point you in the right direction.
Want to amend the minutes, texts and data in your monthly allowance, or wondering how upgrading to a different tariff works? This page can has the answers.
What you need to know whether you buy online, over the phone, or in store.
You don't need to be a British citizen, but you do need to have lived in the UK for at least three years.
What is it and how does it work?
Everything you need to know about buying something on our website.
Whatever your delivery question, here's the answer.
It depends on your network, when you last upgraded and your star sign (ok, not your star sign). But we can upgrade everyone!
A straightforward summary of how our Pay monthly phone deals work.