Call free 0800 049 6250

Buying advice results

What would you like help with?

Go
showing 1 - 10 of 50 items

How old do I need to be to get a Pay monthly or SIM only contract?

You need to be 18 to get a contract. But don't worry - there are still lots of options if you're not 18 yet.


I want to change my tariff

Want to amend the minutes, texts and data in your monthly allowance, or wondering how upgrading to a different tariff works? This page can has the answers.


Which tariff am I on?

Forgotten which plan you're on? We'll point you in the right direction.


What proof of identity do I need to get a Pay monthly contract?

What you need to know whether you buy online, over the phone, or in store.


Do I need to be from the UK to sign up to a monthly contract?

You don't need to be a British citizen, but you do need to have lived in the UK for at least three years.


All about deliveries

Whatever your delivery question, here's the answer.


Pay as you go upgrade price match

What is it and how does it work?


What happens when I buy online?

Everything you need to know about buying something on our website.


When can I upgrade?

It depends on your network, when you last upgraded and your star sign (ok, not your star sign). But we can upgrade everyone!


How does a Pay monthly contract work?

A straightforward summary of how our Pay monthly phone deals work.


showing 1 - 10 of 50 items