Updating software on your phone

Software updates make your phone work better, and fix known issues.

• VIDEO - Updating the software on your BlackBerry

Who are Geek Squad?

We're the Tech Support partners of Carphone Warehouse. Geek Squad provide full service plans for your smartphone or tablet, with 24/7 Technology Support and Insurance included.

• VIDEO - Geek Squad Clinic

Getting technical help from the Geek Squad

Our expert Geek Squad Agents never sleep - they're available to help at any time of the day or night.

How do I sign up to Geek Squad Support?

Geek Squad provide insurance and 24/7 tech support. You'll wonder how you ever lived without them.

Mobile phone warranty periods

The length of mobile phone warranties differs from manufacturer to manufacturer.

IMEI numbers

Find your phone's unique number.

• VIDEO - How to find your IMEI number

Setting up text messaging

Just put your message centre number in your phones settings. We'll tell you what this is and how to do it.

Problems with Nokia O2 PAYG devices

Some Nokia devices on O2 Pay As You Go are experiencing problems accessing the internet and with their data services. Find out here how to fix this.

I can't make or receive calls on my mobile phone

We'll have you back on the blower in no time.

Moving your contacts list from one phone to another

Populate your phone with all your favourites fast!