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I want to change my tariff

  • You can normally increase your tariff at any time, but lowering it will depend on when your contract started, and how long you've been on your current tariff. You may be required to pay off the remainder of your current contract (what you agreed to pay each month, multiplied by how long you have left on it), before you can begin a new one.
  • If you change your tariff it will take effect from the date your monthly allowance is allocated.
  • You will need to check with your network what tariffs are available to you; to control costs you should choose a tariff that best fits your usage.

Changing tariffs when you upgrade

In order to be eligible to upgrade, you can choose a new tariff from our huge range, you can't stay on the same tariff.
To browse our tariffs, visit our upgrades page

To get in touch with your network directly click below


Virgin Mobile



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Dixons Carphone PLC 2015