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Your delivery options

FREE next day delivery

  • Available on all phones, Pay monthly SIM cards, free gifts and everything else over £50. Delivery is made by DPD.
  • All other items are delivered first class by Royal Mail and will not qualify for next day delivery guarantees.
  • DPD will send a text message the night before your delivery to confirm an hour time slot.
  • Some remote areas fall outside DPD's hour time slot service and so will not receive a text message to confirm a slot.
  • Deliveries are delivered between 7.30am - 7.30pm
  • If you order after 5pm, we'll process it the next working day, e.g. if you order after 5pm on Monday, you'll receive your order on Wednesday.
  • Any orders placed before 5pm on Friday will be delivered on Monday.  Orders placed after 5pm will be delivered on Tuesday.
  • Click here to see if this service is available for your postcode
  

FREE nominate a delivery day

  • Available on all phones, Pay monthly SIM cards, free gifts and everything else over £50. Delivery is made by DPD.
  • You can nominate any weekday for delivery up to two weeks in advance.
  • DPD will send a text message the night before your delivery to confirm an hour time slot.
  • Some remote areas fall outside DPD's hour time slot service and so will not receive a text message to confirm a slot.
  • Deliveries are delivered between 7.30am - 7.30pm
  • Click here to see if this service is available for your postcode
  

Saturday delivery

  • Available on all phones, Pay monthly SIM cards, free gifts and everything else over £50. There is a charge of up to £7.50 for this service.
  • Delivery is made by DPD.
  • Deliveries are delivered between 8am - 5pm
  • This service is not available for the Channel Islands
  • Click here to see if this service is available for your postcode
  

We don't make deliveries on Sundays

Your order may be delayed if:

  • We have an unforeseen stock shortage.
  • We can't get security clearance for your order straight away.
  • There are queries regarding your credit check (Pay monthly and upgrade orders).
  • There's nobody available at your delivery address to sign for your delivery.

We'll contact you by phone or email if your order is delayed and we need more information from you.

Track a DPD delivery

Find out when a delivery to your local store will be ready to collect

Find out what time of day DPD deliveries arrive

Find out how much deliveries cost


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