Call free 0800 049 6250

My application hasn't been accepted - help!

Don't panic, we've got loads of other great deals that you may be eligible for

A Pay monthly SIM only deal is the perfect way to build up your credit rating quickly and easily. It gives the networks a chance to get to know you, putting you in a good position to get a contract later down the line. You can sign up for just a month at a time, so it's easy to swap to a contract once your credit rating improves. What's more you still get great value on minutes, text messages and internet data.

A credit check is still performed for a Pay monthly SIM only deal, but with no equipment included, lower line rentals and shorter contract lengths, the networks will take a more lenient decision. Whilst no guarantees can be given, your application would be more likely to be accepted for a Pay monthly SIM only deal than a Pay monthly Handset contract.

Shop for a Pay Monthly SIM only deal now

If you'd like to discuss your options with an expert, pop into any Carphone Warehouse Store or give us a call on 0800 049 6248^. Or check out our pay as you go deals online now.

How to check your credit file

If you'd like to see the information currently shown on your credit file, you can apply for a copy of your credit file from these credit reference agencies. If once you have viewed your credit file you are still unhappy with the decision made by the network provider, you can then appeal directly to them, by supplying an up to date copy of your credit file with a covering letter.

Contact them onlineContact them online
Call them on 0843 479 9891^Call them on 0844 481 8000*
Write to them at:
Equifax Credit File Advice Centre
PO Box 1140

Write to them at:
PO Box 9000
NG80 7WP

^Calls to this number may be free from a landline. Prices of calls from other providers may vary and from mobiles may cost significantly more. Calls may be recorded and/ or monitored. Visit this page for opening hours.

* Charges to call these numbers can vary, contact your provider for more info.

Thanks for letting us know what you think. We read all your feedback and use it to improve our website, but we can't reply to individual queries. If you like us to respond, please use our online form.

By using this site, you agree we can set and use cookies. For more details of these cookies and how to disable them, see our cookie policy.
Dixons Carphone PLC 2015