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Cancelling Geek Squad insurance

How to cancel your insurance

You can cancel your insurance policy at any time by calling Geek Squad on 0800 049 1067^

When will my cover end?

    • If you cancel your policy within 14 days of receiving your policy documents, we'll refund any premium that you have paid and terminate your policy straight away.
    • If you cancel after this, we'll cancel your policy and you'll continue to be covered until the end of the monthly period covered by your last payment.
    • You can request a refund by calling us on 0800 049 1067^ (calls may be recorded and monitored). We'll decide if you're eligible for a refund. If you are we'll pay the money into your account within seven days.
    • If you cancel your insurance policy, you will no longer be eligible for Geek Squad Technology Support Services.

^Calls to this number are free when made from a BT landline. Prices of calls from other providers may vary and from mobiles may cost significantly more. Calls may be recorded and/ or monitored. Visit this page for opening hours.


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Dixons Carphone PLC 2015