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Avoca 7 tablet alternative

Customers who placed an Avoca 7 tablet order, but have not yet received their order, have the option to receive an alternative device.

Unfortunately we’ve been let down by our supplier, which means we’re not going to be able to deliver the Avoca 7 tablet to customers.

All customers who are affected by this issue have been emailed.

To rectify the situation, we’ve been working with another supplier and can offer customers who have not yet received their Avoca 7 the option to receive a slightly better product as a replacement. The replacement tablet will be a Binatone 7” tablet, and we can guarantee you will receive it by 10th December 2013. The tablet has slightly better specifications with a 1.2GHz dual core processor instead of a 1GHz single core processor. It also has the equivalent 512MB RAM, 8GB storage, 0.3MP camera and Android 4.2.2 software.

We will also send a free case to go some way to apologising for the delay in receiving the product.

If customers would like to take this option, they don’t need to do anything. We’ll deliver the tablet and free case to the original preferred delivery address by 10th December.

DPD will be in touch by the 9th December 2013 to confirm delivery time slots. Click here for more information about deliveries.

If customers prefer a refund, Carphone Warehouse needs to be contacted online or on 0800 093 3007* to discuss how we can refund the money. Unless we hear from you by 21st November 2013, your replacement will be sent out to you in time for the 10th December 2013.

Thank you for shopping at Carphone Warehouse, and we would again like to apologise for any for any inconvenience caused.

Manufacturer:Binatone 7 inch Dual Core Tablet
Operating system (including version):Android 4.2.2
Processor type:RK3026 Cortex A9 
Input method:Touchscreen
Tablet size:181.5 x 121 x 10.8mm
Screen size:7 inches
Screen pixels:800 x 480
Processor core:Dual Core
RAM (MB):512MB
Internal memory:8GB

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*Calls to this number are free from a BT landline. Price of calls made via other providers may vary and calls from mobiles may cost significantly more. Opening times: Monday - Friday 8am - 7pm, Saturdays 9am - 6pm, Sundays 10am - 5pm.


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