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Contacting Charles Dunstone about a complaint
At the end of your tether and want to complain to Charles Dunstone? Here's how...
We're sorry you're so fed up that you need to go straight to our top man, Charles Dunstone (the chairman of Carphone Warehouse and the CEO of TalkTalk).
Charles likes to fix things right away, so when he gets emails from customers he sends them straight to our highest level specialist support team. That's what we're going to do now.
Just click on one of the orange buttons below and follow the instructions to get in touch with Charles' top team. We'll send you an automatic reply so you know we've received this information and our specialist support team will then send you a personal response within 24 hours.
Before you email, we may be able help you online. Here are some of the main things people contact Charles about:
Repairs - Find out everything about our repair process
Insurance - Please contact our specialised insurance team directly
Disconnections - All you need to know about cancelling your contract
Coverage - Find out what coverage is available for each network in your area