Transferring your contacts
Once you've got your new phone and are desperate to get started with it, there's usually one stumbling block that prevents you from enjoying it to its fullest straight away - the transferring of contacts. We're happy to do this for you in store, but if you fancy a go yourself, there are a few ways to go about this.
Visit this page to find out how to transfer your data.
If the SIMs are the same size, it's easy to move contacts from one phone to another
You just have to ensure all your contacts are saved to your SIM on your old phone, and not to the phone memory. Once this is done, remove your SIM and copy all your contacts to your new phone. However, bear in mind, modern SIMs can only hold 250 contacts and older SIMs sometimes only hold 100, so it might be necessary to make the changes in two stages.
You can also do this with micro SD cards
Ensure your contacts are saved to it, then simply transfer it from one phone to another.
Transfer your contacts via Bluetooth
- On your old phone navigate to Bluetooth and turn it on by selecting discoverable or make my phone searchable.
- Do the same on your new phone
- On your old phone, select your new phone from the list of available devices
- Create a four-digit code and enter it into both phones, this gives permission for them to be synchronised
- Navigate to your contacts, then select all and send via Bluetooth
- Accept this transfer on your new phone
- Ensure you turn off Bluetooth on both phones
On certain devices you can use their software to transfer your contacts, just ensure you've already set up an email account on the previous phone
To an iPhone
|From a BlackBerry||From an Android||From another iPhone|
Ensure you've installed the BlackBerry Desktop Software - this will mean your contacts are synced with your PC
| On your Android device: |
Select the Menu button
Then select Merge with Google
On your iPhone
Select Settings on the homescreen Select Mail, contacts and calendars Select Add an account
Select your Gmail account and your contacts will automatically import
| Ensure you have iCloud set up on your old phone. |
During the activation of your iPhone using the Setup Assistant, when prompted, select Use iCloud
Your contacts will then automatically appear on your new iPhone.
iPhone to... a phone that uses Windows 8 softwareOn a Nokia Lumia: select the Contacts Transfer app and follow the onscreen commands - this moves your contacts via Bluetooth without you needing to activate anything on your phone .
HTC or Samsung
- The easiest way is to transfer the contacts from iCloud to your Microsoft account, first you'll need to have a copy of your contacts saved to your computer
- Visit iCloud's website
- Select Contacts
- Select which contacts you would like to transfer
- Select Settings
- Select Export vCard
- Next you need to duplicate them in your Microsoft account
- Visit Outlook.com
- Select People
- Then select Import from file
- Select your iCloud file
- Your contacts are now on your Microsoft Account and will be visible on your Windows Phone