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Protecting yourself and your child when using mobiles

  • We know how important it is to keep children safe whilst they use their phone. We've put together a handy guide to help you manage the risks to your children including cyber bullying.

What is adult content filtering?

  • Adult content filtering prevents unmoderated and 18 rated content from being accessed by minors on their devices. It's not illegal, it's just considered unsuitable for under 18s.
  • Filtered adult content includes gambling, dating, images of a sexual nature and adult only content
  • Unmoderated content includes social networking sites, user generated content (content that's been created by individuals rather than companies, for example blogs), chat rooms
  • Find out about your network's policy on blocking access to adult content.

I'm concerned that my child can access inappropriate content on their BlackBerry smartphone

  • BlackBerry currently blocks all content considered potentially criminal by the Internet Watch Foundation.
  • However, adult content filtering for BlackBerrys is currently only available on the T-Mobile network. It will be available on all UK networks later this year.

There are a few things you can do to stay safe whilst using your smartphone too

  • Purchase insurance cover with your phone. Our tech partners, Geek Squad offer quality cover from £1.99
  • Write down your IMEI number and keep it in a safe place - this is important if your phone gets lost or stolen.
  • Don't connect to unknown Wi-Fi networks, they're open to everyone, so anyone can intercept the data you send, including bank details and emails.
  • Never reply to spam texts. These are texts you haven't signed up to, often asking you to submit personal details.
  • Protect your phone with a secure password or lock pattern.
  • Visit this page for tips on how to stay safe whilst shopping online.

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Dixons Carphone PLC 2015