Operating System updates

Updating the operating system on your Galaxy Tab

To get the most from your Galaxy Tab, it's a good idea to keep your Android software up-to-date. Update your Galaxy Tab with the latest version of your operating system, using the Samsung Kies software. Upgrading your system has great benefits including:

  • Great new features
  • Updated applications
  • Better performance
  • Fixing known software problems

It's easy!

  • Connect your Galaxy Tab to your computer using the data cable that came in the box
  • Misplaced your cable? You can buy one today
  • Select Applications
  • Select Settings
  • Select Wireless and network
  • Select USB settings
  • Select Samsung Kies
  • You'll then need to run Kies on your computer and follow the prompts on-screen

If you're confused, don't worry! We can help:

  1. Bring your tablet to any of our Express Repair Centres and we'll update the software for you for free. We aim to fix 80% of phones on the same day
  2. If there isn't a repair centre near you, drop it off in any Carphone Warehouse store and we'll send it away to have the software updated. Please be aware that it can take up to 14 days for your tablet to arrive back in store

 

Geek Squad Mobile and Mobile Max members

For 24/7 technical support, call the Geek Squad on 0800 049 6190^.