Transferring your contacts

Because the iPhone 5 uses a different SIM to the usual one - a nano SIM, there are more steps involved in transferring your contacts.

Transferring contacts from a iPhone 4 or iPhone 4S to your iPhone 5

  1. Ensure you have iCloud set up on your old phone, if you don't, click here.
  2. During the activation of your iPhone 5 using the Setup Assistant, when prompted, simply ensure you select Use iCloud
  3. Your contacts will then automatically appear on your device.

Transferring your contacts from an Android phone* to your iPhone 5 via Gmail

  1. On your Android device:
    •  Select Contacts
    • Select the Menu button
    • Then select Merge with Google
  2. On your iPhone 5:
    • Select Settings on the homescreen
    • Select Mail, contacts and calendars
    • Select Add an account
    • Select your Gmail account and your contacts will automatically import

*These instructions will work for most Android devices, however the words may differ slightly on some models.

Transferring contacts from a BlackBerry to your iPhone 5

  1. If you haven't already, download and install the Blackberry Desktop Software - this will ensure your contacts are synced with your PC
  2. Connect your iPhone to the USB port on your computer using the cable included in your iPhone box and wait for iTunes to open
  3. Click on the Info tab at the top of the screen and tick the option Sync contacts
  4. Locate your contacts in the drop down menu
  5. Select Apply
  6. Select Sync
  7. Your contacts will then transfer to the your iPhone
  8. Repeat the process for your calendars and data

Transferring the contacts and calendars from your old phone using your computer's email software

You can transfer your contacts from mail software such as Address Book or Entourage on a Mac, Microsoft Outlook Contacts or Outlook Express on a PC.

  1. Connect your iPhone to the USB port on your computer using the cable included in your iPhone box and wait for iTunes to open
  2. Click on the Info tab at the top of the screen and select the address book you want to copy your contacts and calendars from
  3. On your iPhone
    • Select Apply
    • Select Sync and iTunes will automatically update your iPhone