Resetting phone to factory settings

Resetting phone to factory settings

If you are having issues with your Alcatel you can restore it to factory settings. Factory setting means your phone will be restored to how it was when you purchased it.  You will lose all your data doing this.
When the phone is off, hold down the volume up and power button at the same time until you are asked “All data will be lost, continue?” Once you select yes the phone will ask you to wait and will switch on when it has finished.