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Mobile Phone Repairs
Bring it into a Carphone Warehouse store (for some products it's quicker to go straight to the manufacturer).
Can you repair my phone if I didn't buy it from The Carphone Warehouse?
It doesn't matter where you bought your phone from - our engineers just love fixing stuff.
Can you lend me another phone while mine is being repaired?
We'll do our best to lend you a spare phone to use while you wait for yours to be fixed.
Why can't you repair my product?
We do our best to fix everything but occasionally we can't. Here's why.
What can you repair?
We can organise repairs for everything we sell - but sometimes it's quicker to go straight to your manufacturer.
How long do repairs take?
It depends on the type of store you visit - we fix 80% of phones brought into our Express Repair Centres on the same day.
Repair tracker
If we're fixing something for you and you'd like to know what we're up to, you can track it here.
Mobile phone warranty periods
The length of mobile phone warranties differs from manufacturer to manufacturer.