BB PlayBook Troubleshooting

What to do...

We get requests for repairs and technical help for tablets which you can easily fix yourself, saving you time.
Just follow these simple steps:
 1 


Reset your Blackberry PlayBook

 

Tablets sometimes just need a break - turning them off and back on can solve a lot of issues:

  • Close any open applications and files.
  • Turn your PlayBook off by pressing and holding the red power on power off button on the top of the device, and then select the green Restart button.

 3 


Update the software

 It could be a software issue, so make sure you have the latest software for your PlayBook. Learn how to update your BlackBerry's software.

 4 


Find help online

 

Search BlackBerry's PlayBook support pages for more technical help.


 5 


Call in the experts

 Our Geek Squad agents are technology experts. They're waiting to take your call, chat to you in store and have lots of technical advice for you online. Visit the Geek Squad website for more information.

 6 


Get in touch with us

 

We can fix most phones, even if you didn't buy it from us! Learn how on our How to get my product repaired page




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