What proof of identity do I need to get a Pay monthly contract?

I'm buying online or over the phone

We can accept your credit or debit card as proof of your identity.

I'm buying in store

I have a Chip and PIN credit or debit card

Whichever network you're signing up to, we can accept a valid Chip and PIN credit or debit card as proof of your signature and address.

• You must know your card's PIN.
• Your card's billing address must be the same as your pay monthly contract billing address.
• Depending on what you're buying, you might not have to pay using the Chip and PIN card you used as proof of identity. Ask in store for more details.

If you'd like help buying something, give us a call on 0800 049 6250^