Can I return or exchange the tablet I bought in store?
I bought my tablet on a new Pay monthly contract
Items bought at Carphone Warehouse stores can be returned or exchanged at any Carphone Warehouse store.
Network | Can I swap it for something else? | Can I change network? | Can I cancel my contract? |
---|---|---|---|
Within 14 days of purchase More information | Within 14 days of purchase More information | Within 14 days of purchase More information | |
Within 14 days of purchase More information | Within 14 days of purchase More information | Within 14 days of purchase More information | |
^Unfortunately we do not operate a change of mind policy on this product. However, if your product is defective in any way or if you are having difficulties with coverage then please contact us as soon as possible. This does not affect your statutory rights. |
I got my tablet when I upgraded my Pay monthly contract
Network | Can I swap it for something else? | Can I change network? | Can I cancel my contract? |
---|---|---|---|
Within 14 days of purchase More information | No^ | No^ | |
Within 14 days of purchase More information | No^ | No^ | |
^Unfortunately we do not operate a change of mind policy on this product. However, if your product is defective in any way or if you are having difficulties with coverage then please contact us as soon as possible. This does not affect your statutory rights. |
I bought my tablet on its own (SIM free)
If you change your mind, you can't return or exchange your tablet.