Can I return or exchange the accessory I bought in store?

Our policy for accessories bought in store

You can exchange your accessory for something else or return it for a full refund within 28 days of buying it (product must be in original condition and packaging).

* Pay as you go, SIM-free phones & SIM-free /PAYG Tablets

How do I make a return or exchange?

Returning or exchanging in store

Returning by post

Exchanging by post

What condition does my product need to be in?

Returning goods that have been taken outside the UK